Protalus ® was created as a solution to help you feel and perform better within your everyday life. Our team imagines, designs, and innovates with you in mind. We’ve established trust with others like you who experience foot, knee, hip, and back issues by focusing on the cause of the problem rather than the symptoms.
This is going to feel different from other things you’ve tried. This isn’t a Band-Aid, but real relief. Whatever your journey, we’re here to help get you back on your feet.
Protalus ® insoles improve comfort, performance, and mobility through alignment. Pain or discomfort often occurs when structures of the body are subjected to forces they aren’t designed to withstand. When your body is properly aligned, the force of each step is more evenly distributed throughout the kinetic chain, reducing pressure, inflammation, and strain on your body.
Yes, our M-series is designed with greater curvature and a deep heel cup to conform to high arches and guide the ankle joint into proper position.
Yes, Protalus ® insoles have been shown to benefit flat feet (overpronation), significantly more than other insole companies. 80% of the population suffers from some level of overpronation, and Protalus ® insoles correct this by aligning the ankle joint to a more neutral position. This helps maintain the integrity of your arches and alleviate pain.
When choosing a model, make sure to consider not only the needs of your feet, but the limitations of your footwear. The larger, more supportive models are fantastic for people who need maximum relief, but they may not fit in a shallow shoe (such as Vans, or Toms).
The numbers refer to the length of the insoles. The M-100 and T-100 are full length insoles that extend to the end of your foot. The M-75 and T-75 are ¾ length insoles which stop at the ball of the foot but are otherwise identical to their full-length models.
Insole length is largely determined by the shoe you will be using your insole with. If the shoe has a removable insole, we recommend that you remove it, and replace it with a full-length model (such as the M-100 or T-100). If your insoles are not removable, the ¾ length models can be placed directly on top of the existing insole.
Protalus ® insoles work with a wide variety of footwear ranging from work boots to dress shoes. Our Insole Finder Tool can help you find which model is right for your shoes.
We recommend ordering an insole a half size larger and trimming the insole accordingly (see question below for trimming instructions).
Yes, Protalus ® insoles are transferable between same-sized shoes. We understand how hard it can be to walk through life with pain. If you wear Protalus ® insoles every day, consider investing in multiple pairs to save time and ensure you never forget to wear your insoles.
New pairs of Protalus ® insoles will occasionally squeak while walking. This squeaking sound often goes away without treatment after the break-in period, however it can also be eliminated by applying a small amount of paraffin wax or baby powder to the bottom of the insole.
Our insoles are designed true to size, and for most customers, trimming will not be necessary. In some cases, the toe of the insole may bunch up against the edge of the shoe and trimming the insole may help. We recommend tracing an outline of the stock insoles on the underside of the Protalus ® insole and cutting accordingly. Be sure to line up the heel and big toe of both insoles and err on the larger side, as you can always cut away more. When they are cut correctly, they will lay completely flat in your shoes without folding or lifting.
As your body enters a new state of alignment, there is an important adjustment period that should not be rushed. We recommend wearing your Protalus ® insoles 1-2 hours the first day, 2-3 hours the second day, and 3-4 hours the third day. Continue to increase wear by 1-2 hours until a full day is reached. Prior to running in Protalus ® insoles, make sure to have worn them for 4-5 days, full time. If you experience pain or discomfort wearing Protalus ® insoles, please return to your original stock insoles and start a conversation with us about your specific situation via phone or email.
Protalus ® insoles are not covered by insurance at this time.
We currently accept electronic forms of payment including Visa, MasterCard, Discover, American Express, Amazon and PayPal. Our website also accepts some forms of FSA and HAS cards, but is dependent on the card and insurance company.
We offer a RISK FREE 90-Day Money Back Guarantee on all products ordered through Protalus.com. If you would like to return your Protalus ® insoles, please contact customer service for a return shipping label. If you prefer to ship them yourself please send them to ‘1750 Blankenship Rd, Suite 125, West Linn, Oregon 97068’ with your order number or packing invoice. If you choose not to use our prepaid return label, we do not refund return shipping cost. After we have received your insoles, we will refund the original form of payment including any original shipping cost.
Returns are processed within 7-14 business days from the time we receive your Protalus ® insoles. After we have received your insoles, we will refund the original form of payment.
We do not currently offer international shipping.
Protalus ® strives to process orders as quickly as possible. Once you place your order, it will be shipped out the following business day. Any delay in the shipping process will be posted to our website. Typically, flat rate shipping is 3-5 business days, expedited shipping is 2-3 days, and express shipping is 1-2 days. All orders come with tracking numbers and are shipped via USPS from Portland, Oregon.
Protalus ® insoles hold 54 exclusive patents and may only be purchased online. Validating our extensive in‑house testing, results from Martyn R. Shorten, PhD. prove that Protalus ® insoles better align the ankle up to 31% more than other insoles. This massive improvement in ankle alignment is responsible for the compounding effect on the entire body’s kinetic chain and is part of what makes Protalus ® insoles so unique and beneficial.
Convenient shipping. No matter if you bought only one pair of insoles or several pairs we ship for free to your door anywhere within the United States of America.
Does the size not fit you? No problem - we will happily exchange them. For up to 90 days after your initial purchase we exchange your product for a different size.
No matter how much you have used our insoles we will refund your full money at any time within 90 days from your purchase with no restocking fee.
We are so confident that you will love your insoles just like 96% of our customers, that we offer a full 90-day love them or your money back guarantee. At any time during the first 90 days if you don't love your new insoles contact our Customer Service team for answers and solutions. If we cannot offer you a solution, we will accept the insoles back for a full refund. Contact us directly for a prepaid return shipping label.
During this time your body is undergoing gentle correction. It is not unusual to experience mild muscle soreness and/or achiness.
Alignment is in full function. You will experience less pain and can spend more time on your feet with less discomfort.
Your biomechanics are working correctly. Your back, hips, knees, and ankles work in alignment to create a better platform.
The difference lies in our patented TRI-Planar technology. Other insole companies place a stump under the arch and call it support. Our insoles focus on the cause of the problem rather than the symptoms, designed to help your body maintain a neutral ankle joint position, while still allowing full ranges of healthy movement. Proper joint alignment improves movement efficiency, reduces fatigue, and prevents injury to help you do what you love.
As an incentive to outfit all your shoes with the life-changing technology in our Protalus ® insoles, we are offering these amazing quantity discounts when you buy multiple pairs!
Protalus Insole Finder was designed through years of clinical research and testing to answer one question:
How can we match the patented support of Protalus insoles to your needs to get as close to custom correction with unmatched comfort?
4 key areas drive the results: shoe type, arch type, foot width, and any current symptoms. With these 4 pieces of information, we can match the perfect insole to your foot and shoes. To date it has helped nearly 1 million people find the right fit.
Because it works so well, we guarantee it or your money back.
Protalus stands behind our product and our commitment to getting you the perfect insole in the right size. If for any reason the product doesn't fit in your shoe the way you want, we will exchange it for a different product or process your return at no cost to you, guaranteed.
Our #1 priority here at Protalus is your happiness, which means we stand by our product 100%, no matter what, no holds barred, no ifs, no ands, no buts. If you have a problem, we will solve it. Refund it. Send you a brand new pair. Whatever it takes.
As part of our commitment we offer a Risk Free 90 Day Money Back Guarantee on all products ordered through Protalus.com. And we don’t stop there. We also offer free shipping, free returns, and free exchanges to all customers, regardless of insole condition. This is your 90 day trial. So go on, make yourself at home. Try them in different shoes, trim the toe area so they fit exactly the way you want. We stand by our commitment with free return shipping and zero restocking fees.
If you have any questions at any time, just reach out to our Customer Happiness Team to talk to an actual, real person because we’re committed to you.
Select yes if your footwear has an insole that can be removed. Simply check the insole in the shoe to see if easily slips out.
Select no if your footwear has an insole that is cemented or sewn in and cannot easily be removed.
Your solution for pain relief should be a simple choice. All Protalus insoles share the same patented TRI-Planar Technology to maximize your body’s alignment, however it differs in size and support...
Protalus’ M-Series insoles provide maximum alignment of the kinetic chain, from your ankles up
A thicker insole with essential arch support and shock absorption
Featuring our patented TRI-Planar Technology, boosting the alignment of your body
Protalus’ unique heel cup design provides superior alignment, pressure distribution and support
M-100 is designed for footwear with removable insoles
M-75 is designed for footwear with sewn-in and cemented insoles, or insoles you would rather leave in your shoe
Protalus’ T-Series features a low-profile shape designed to fit in shoes with less volume
Thinner than the M-Series, this series is suited for those looking for enhanced comfort and performance
Featuring our patented TRI-Planar Technology, boosting the alignment of your body
This thinner insole is designed for every walk of life, with premium alignment and support to benefit healthy movement
T-100 is designed for footwear with removable insoles
T-75 is designed for footwear with sewn-in and cemented insoles, or insoles you would rather leave in your shoe
Ultra-thin designs provide comfort and alignment in even your sleekest footwear
Gentlest support of all models to allow a seamless transition from insole to foot bed
The Slim Series utilizes TRI-Planar Technology to add body alignment from even the lowest volume shoe
The H-75 sports a supportive, pressure distributing frame and flexible forefoot to fit each heel, adding grace to every step
The ET-75 provides our patented alignment technology, so you can put your best foot forward
The Slim Series is designed to be placed over existing insoles
H-75 is designed to conform to heels 2 ½ inches or above
ET-75 is designed to offer additional support to dress shoes and form fitting styles
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