New Insoles & Shoe Inserts
New insoles, new possibilities.
Welcome to Protalus & thank you for trusting us with your comfort!
At Protalus, we understand that everyone's journey to comfort is unique. That is why we have a team of customer service specialists who are ready to help you with any issue or concerns you have about your insoles. We'll walk you through the path to relief from start to finish.
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To super-charge your relief: add stretching to your daily routine!
As you wear your insoles, your body will move toward better overall alignment. One way to help your body reach and then maintain this new state of alignment is to add stretches into your routine. Here are some of our favorites.
Installing Your Insoles
Select Your Model
Step 1
Remove your stock insole from your shoe.
Step 2
Insert your T-100 Elite insole into your shoe.
Step 3
Enjoy comfort and relief!
Step 1
Remove your stock insole from your shoe.
Step 2
Insert your M-100 Elite insole into your shoe.
Step 3
Enjoy comfort and relief!
Step 1
Remove your stock insole from your shoe.
Step 2
Insert your T-100 insole into your shoe.
Step 3
Enjoy comfort and relief!
Step 1
Insert your T-75 insole into your shoe.
Step 2
Enjoy comfort and relief!
Step 1
Insert your ET-75 insole into your shoe.
Step 2
Enjoy comfort and relief!
Step 1
Insert your H-75 insole into your shoe.
Step 2
Enjoy comfort and relief!
Step 1
Insert your M-75 insole into your shoe.
Step 2
Enjoy comfort and relief!
Trimming Guide
Depending on the fit, you may choose to trim the toe edge of the Protalus insole.
This easy step does NOT void your 90-day guarantee!
Step 1
Remove your stock insole from your shoe.
Step 2
Place the Protalus insole upside-down so that the top-cloth is facing the ground.
Step 3
Place the stock insole upside-down just like the Protalus insole. Lay it on top of the Protalus insole. If you are trimming the left Protalus insole, make sure to also use the left stock insole for tracing. Line up the heels of the insoles.
Step 4
Use a pen to trace the outline of the stock insole onto the toe area of the Protalus insoles
Step 5
Trim Protalus insoles around the outside of the line you traced. Try it, and if needed, carefully trim again. Insert into your shoe and enjoy!
Alignment - Patented Heel Cup
Satisfaction guaranteed, or your money back!
We are so confident that you will love your insoles that we offer a full 90 day Love Them Or Your Money Back Guarantee. At any time during the first 90 days if you don’t love your new insoles, contact our Customer Service team for answers and solutions. If we cannot offer you a solution, we will accept the insoles back for a *full refund. Contact us directly for a prepaid return shipping label.
*While Return/Exchange shipping is always free any original shipping charges will not be refunded unless the return is a result of our error.
Try a pair Risk Free with our Money‑Back Guarantee
Free Exchanges
Does the size not fit you? No problem - we will happily exchange them. For up to 90 days after your initial purchase we exchange our product for a different size.
Free Returns
No matter how much you have used our insoles we will refund your full money at any time within 90 days from your purchase with no restocking fee.
90-day Money-Back Guarantee not applicable to Subscription orders.
Patented Technology Makes It Possible
The difference lies in our patented TRI-Planar technology. Other insole companies place a stump under the arch and call it support. Our insoles focus on the cause of the problem rather than the symptoms, designed to help your body maintain a neutral ankle joint position, while still allowing full ranges of healthy movement. Proper joint alignment improves movement efficiency, reduces fatigue, and prevents injury to help you do what you love.
Comfort - Premium Materials
Secure shopping with every transaction!
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What is PCI DSS?
The Payment Card Industry Data Security Standard (PCI DSS) is a security standard for organizations that handle credit and debit card information. The standard was created to increase controls around payment data to reduce fraud. If you want to sell online and accept payments from Visa, Mastercard, American Express, or Discover, your software and hosting needs to be PCI compliant.
Is Protalus.com covered by Shopify's security measures?
Yes, as a Shopify store, Protalus.com's transactions all run through the Shopify secure checkout system.
How can I learn more?
Check out Shopify's security page for more details at: https://www.shopify.com/security/pci-compliant